FALL 2024 - NEWSLETTER INTRODUCING REMOTELY CONDUCTED INTERNAL CONTROL AUDITS
Introducing remotely conducted hotel internal control audits.
Additional Benefits of Remote Audits
Low Cost (no travel fees saves nearly 1/3 the cost)
Easy Scheduling
Using Audit Management Software
Same Professional Audit Report issued same day
How They Work
They can be scheduled in advance or surprise inspections.
We utilize "Microsoft Teams", "Messenger", "FaceTime", or by phone to work directly with the hotel general manager, AGM, or Controller.
Access to review PMS and POS reports and daily audit packs
We utilize online access to review previously saved PMS and POS reports, daily reports, and daily audit packs which are already archived to cloud or online locations.
In some cases, it may be necessary to have a live report downloaded during the course of the audit.
Audit Checklist and Program
We use the same internal audit checklist as used previously with in-person audits and inspections.
Audit reports are issued same day at the conclusion and review of the audit. This report represents the results of our internal audit of the following hotel departments (if applicable): Cash, Accounts Receivable, Front Desk Income Audit, Adjustments, Credit Card Credits Review and Approval, Payroll Processing, Human Resources, Accounts Payable, Housekeeping, Complimentary Breakfast (limited service), Lobby Market Sweet Shop, Starbucks, Spa and Other Outlets, Food and Beverage (full service only), Sales and Catering, and General Maintenance and Other.
Objectives of the Remote Audit Engagement
#1 - Technical internal control review – assessing whether the operating procedures and controls are in place.
#2 - General review of safety and security.
#3 - Operational performance – an assessment of items that impact financial performance.
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