Hotel Internal Audits & Surprise Property Inspections

WHAT WE DO
Audit Hotel is focused on how to better manage your property by reviewing your existing operational procedures with best practices commonly found throughout the hospitality industry. We verify compliance of your standard operating procedures and provide a comprehensive review of internal control procedures for each department of your hotel. We do surprise property inspections which often uncover items previously unknown to ownership.

We are hospitality Accounting experts! And offer a wide level of experience and knowledge to each engagement .
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VALUE

You benefit in many ways by having an expert hospitality professional conduct a surprise property inspection of your hotel. We bring industry standard best practices, economizing existing procedures with more efficient ways to get problems solved, and get an inside look on how well your hotel is being managed.

We apply quantitative scoring to audit results for comparison between multiple properties. We also provide a narrative report identifying each issue found with the recommended corrective action needed.

Our audits and inspections are independent and objective, and enhance detection of potential fraud by evaluating and improving effectiveness of risk management. We introduce new technology to improve your standard operation procedures (SOP) to achieve better operational efficiency and internal control.

Our consulting services can be expanded as needed during the course of the engagement based on the initial findings. We price our audits to allow multiple visits per year to your hotels.

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Trending now in the hospitality industry is a surge in guest credit card theft among hotels.  Guest service will always be priority number one, but protection of guest personal information and credit card data is just as important.

 

With the adoption of the new Payment Card Industry security standards (PCI), hotels not in compliance with the security standards risk higher processing fee surcharges, guest data breach, and increased charge backs from fraudulently used cards.  Merchants are now being held to a higher standard then before, facing immediate chargebacks for fraudulent transactions.  A data breach can be even worse with the responsibility falling back to the source.

 

In order to reduce the occurrence of theft of credit card data, the following best practices should be reviewed and implemented:
  • Shred unneeded credit card data such as old guest folios containing credit card information, registration cards, and pre-authorization letters.
  • Do not imprint or copy credit cards, do not keep copies to use for charge back inquiries..
  • Eliminate using fax machines for credit card data and utilize secure password protected e-fax systems instead.
  • Ensure your property management systems do not display the entire credit card number.
  • Establish procedures for monitoring credits, charge backs and the number occurring.
  • Reduce the number of people who have access to guest data.
  • Ensure all employees who work with guest credit cards, sign a written PCI compliance policy.

It is important to verify that good procedures for PCI compliance are in place and being followed.

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CLICK HERE TO SCHEDULE YOUR AUDIT TODAY!

Give us a try and see for yourself.

Visit us at: www.audithotel.com

Call now to schedule your audit!
Call John at:
(424)­ 235­-4506

john@audithotel.com

April 1, 2017
April 2017 Newsletter

April 2017 Newsletter